Your primary support is provided by
your IT team or service provider.
4Remote is designed to operate as part of a wider IT and security stack.
In most organisations, day-to-day questions, access requests and operational support are handled by your internal IT team or managed service provider, who already understand your environment and policies. This ensures faster resolution, better context, and consistent security controls across your organisation.
Answers, at your own pace.
Most questions can be answered quickly using the documentation below. These guides cover setup, configuration, platform behaviour and technical detail across all 4Remote products. Whether you are deploying scanners, integrating APIs, managing users, or exploring advanced technical capabilities, the documentation is the fastest place to start.
Get up and running
Start here to install scanners, set up credentials, and prepare each platform for rollout across your estate.
Reference for every product
Deeper guides for day-to-day operation: FAQs, admin workflows, product-specific behaviour, and the public API.
Work with Us
Talk to our team
Whether you want to see 4Remote in your own environment, talk through pricing, explore a partnership, or ask us something else entirely, we're ready to respond. Tell us what you need and the right person will come back to you directly.
- Request a demo. Deployed into your real environment with results visible in the first scan
- Talk to sales. Straight answers on pricing, editions, and what fits your organisation
- Partner enquiry. Routed to our channel team to discuss reseller, MSP, MSSP, or white-label options
- Contact us. Any other question, answered by someone who knows the product
- UK and US coverage. Real people responding across both time zones