Privacy Policy

Last updated: May 2025

1. Introduction

4Remote, Inc. (“4Remote”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

4Remote, Inc. is a Delaware C-Corporation providing cybersecurity solutions to organisations worldwide.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

Legal entity: 4Remote, Inc.
Company type: Delaware C-Corporation

Registered offices and contact details:

Head Office (USA)
1910 S. Stapley Drive, Ste. 221
Mesa, AZ 85204
United States

Los Angeles Office
2699 1/2 N Beachwood Dr
Los Angeles, CA 90068
United States
Email: los-angeles@4remote.io
Phone: +1 916-404-1299

London Office
7 Bell Yard
London WC2A 2JR
United Kingdom
Email: london@4remote.io
Phone: +44 203 370 4938

General support email: support@4remote.io

3. Information We Collect

We may collect and process the following categories of information:

3.1 Information You Provide Directly

• Name
• Company name
• Job title
• Email address
• Telephone number
• Any information submitted via contact forms, demo requests, partner enquiries, or support communications

3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and time spent on the site
• Referring URLs

This information is collected using cookies and similar tracking technologies.

4. How We Use Your Information

We use your information to:

• Respond to sales, support, and partner enquiries
• Provide product demonstrations and information
• Deliver and operate our services
• Improve website performance and user experience
• Communicate important updates, service notices, or security information
• Comply with legal, regulatory, and contractual obligations
• Protect against fraud, misuse, or security incidents

5. Legal Basis for Processing (GDPR)

Where applicable under UK and EU GDPR, we process personal data based on:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

6. Sharing and Disclosure of Information

We do not sell your personal data.

We may share information with:

• Trusted service providers (e.g. hosting, analytics, CRM, email services)
• Professional advisers (legal, financial, compliance)
• Law enforcement or regulatory authorities where required by law

All third parties are required to maintain appropriate security and confidentiality safeguards.

7. International Data Transfers

As a global organization, your information may be transferred to and processed in countries outside your country of residence, including the United States and the United Kingdom. Where required, we implement appropriate safeguards such as standard contractual clauses.

8. Data Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. As a cybersecurity vendor, security best practices are integral to our operations.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a supervisory authority

Requests can be made by contacting us using the details below.

11. Cookies

Our website uses cookies and similar technologies to enhance functionality and analyze usage. You can manage cookie preferences through your browser settings.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: support@4remote.io

Postal addresses

• 1910 S. Stapley Drive, Ste. 221, Mesa, AZ 85204, USA
• 2699 1/2 N Beachwood Dr, Los Angeles, CA 90068, USA
• 7 Bell Yard, London WC2A 2JR, United Kingdom